Danilo R C da Silva

I am a Professional with technical expertise for over 16 years who will guarantee the operation of systems in any segment, focusing on omnichannel and customer experience, offering the main innovations in the market and maintaining high levels of service.

I have business knowledge to mediate requests with software vendors, follow up on incidents for resolution and manage the entry of new projects involving the acquisition or customization of systems.

Collaboration with the commercial and marketing teams to define priorities for the development of system customizations, design and provide technical solutions for the demands; Research and identify new opportunities for innovation in systems and processes. Engage and influence partners in the space of technological resources and digital innovation.

Knowledge

LOW CODE

Microsoft Dynamics 365 (MODULES - Sales, Marketing, Customer Service, Field Service, Project Service Automation. )

Power Apps, Power Automate, Flow.

OutSystems

Identity, Complice, Microsoft Governance.

Technician in C#, .NET, SQL Server, Restful API, Integration Service.

Additional (HTML, CSS, JavaScript, Python, jQuery, Angular, PHP, MySql)

 Azure, AWS, DevOps, Digital Ocean, Git, ITIL, IoT, SQL.

Agile Methodology, Scrum, DevOps.

CMS

WordPress and WooCommerce, Magento, PrestaShop, OpenCart

E-commerce

Vtex, Virtual Stores, ShopiFy, NuvemShop

NO CODE

bubble.io

Others: Dynatrace.

Note: I have a work visa in Portugal

 I have PJ in Brazil